Should you have any specific queries that have not been answered below, please contact Ms Flack at email@example.com. Emails will be responded to as soon as possible.
Is there a confirmed case of COVID-19 in the school?
Yes there is a confirmed case. The school has sent out key information by letter. However, for data protection reasons the school is unable to provide more information than this at this time.
Does my child need to self isolate?
Any students who might need to self-isolate have been personally contacted. Therefore, if you have not heard from the school, and there are no COVID-19 symptoms within your household, there is no need to self-isolate.
One of my children has been asked to self-isolate but not the others. What does this mean?
If the school has asked one of your children to self-isolate, this will be as a precautionary measure. This means that the school has been alerted that there is a small chance that they may have come into contact with someone who may have tested positive. Therefore, as a precautionary measure, the school will ask small groups of students to self-isolate. However, siblings do not need to self-isolate unless there is someone in their household with symptoms.
What are the symptoms for COVID-19?
- A high temperature (over 37.8)
- A new persistent cough
- A loss of taste or smell
Should you have any of the following symptoms, you must be taken for a test as soon as possible. To book a test, they must go to this link. The whole household (including siblings) must self-isolate. Please contact the school absence line to report this to the school.
Where can I go for a test?
A test can be booked online at the link above. However, should there be no appointments, there are a limited number of appointments at:
Mildmay Testing Centre
The test centre is located in Mildmay Car Park, next to the VHP Hindu Mandir, and opposite Ilford Islamic Centre.
Mildmay Car Park
1 Mildmay Rd
Open seven days a week from 8am to 8pm.
The school has been advised that you should go as early as possible to try and get seen. Should you require a letter, please contact Student Services to receive support for this.
Should you still not be able to secure a test, please contact Ms Flack who may be able to offer some additional support (however, please ensure that parents have tried online, requested a home testing kit, calling, and walk in centres first).
What do I do with the results?
Please send the results to firstname.lastname@example.org. Once this has been sent in and is negative, all children are able to return to school the next day assuming that they are well. If positive, the school has a procedure to follow and will be in contact. However, the whole family should continue to self-isolate.
Should my child attend school?
Unless your child is ill, has COVID-19 symptoms, or has been asked by the school to self-isolate then they should attend school.
How does my child keep up with their learning when they are self-isolating?
All google classrooms are being kept up with the latest learning and so this should be used. If there is a concern, please contact the class teacher who will be able to support with this.
My child’s friend has been asked to self-isolate but not my child and they were sitting with each other. Why is this?
Each time, the school is alerted by external authorities, they will conduct a full investigation. This is within a specific time frame. Therefore it is possible that some students are asked to self-isolate but not their friends. You only need to self-isolate if you have received a letter from the school or if there is someone within your household displaying Covid-19 symptoms.